Contact
Contact form
-
**Hours of Operation:**
- We are open every day except Sunday from 7 AM to 7 PM.
- Our services are appointment-based only.-You can find us at 3465 Neighbor Ln, Lincoln, CA 95648.
-
**Vaccination Requirements:**
- All dogs must be up-to-date on the following vaccines if of age:
- Bordetella
- Rabies
- Distemper
- Parvovirus
- Parainfluenza
- Canine Influenza
- Hepatitis -
**Payment Policy:**
- Clients are required to pay at pick-up or at the end of the service. For boarding services, payment is split: half at drop-off and half at pick-up.
-
**Temperament Test/Consultation:**
- A temperament test or consultation is required before your dog's first day with us. -
**Health Check:**
- At pick-up, owners must agree to their dog's health status upon departure. We conduct a health check before your dog leaves, and by taking your dog home, you acknowledge that you have checked for any issues.
-
**Late Pick-Up:**
- If your dog is not picked up by closing hour, they will stay the night, and the owner will be charged for an additional night of boarding.
-
**Cleaning Products:**
- Our cleaning chemicals are safe for dogs. We use products such as Rescue, Dawn, Whip It, steam, white vinegar, and other natural cleaning solutions. -
**Feeding Policy:**
- Please drop off food according to your dog's feeding schedule if they are boarding.
- If your food runs out while boarding, we will provide house dog food. -
**Emergency Contact:**
- Please leave an emergency contact number when dropping off your dog.
-
**Authorized Pick-Up:**
- Dogs will only go home with the owner who dropped them off or with prior knowledge of another person picking them up.
-
**Service Dog Policy:**
- Dogs participating in protection work cannot be service dogs.
-
**Health Requirement:**
- All dogs must be in good health prior to drop-off.

Thank you for your understanding and cooperation! We look forward to providing the best care for your furry companions.